FAQS
Frequently Asked Questions
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Can I purchase certain chemicals or professional-grade products without a license?
Some of our products, such as Acetone (Bulk Size), are restricted and can only be purchased by registered professionals or businesses with a valid license. If you’re eligible, please contact us to verify your credentials and gain access to these products.
Are your nail products safe to use at home?
Many of our products are designed for professional use and may require specific knowledge or tools for safe application. Always read the product warnings and instructions carefully before use. If you’re unsure about how to use a product, we recommend consulting a licensed nail technician or professional.
Do your products contain allergens or harmful substances?
All our products fully adhere to UK cosmetic regulations, ensuring they are safe for use and free from prohibited or harmful substances. Each product includes a detailed ingredient list, and we recommend reviewing it if you have known allergies or sensitivities.
How do I track my order or update my account information?
To track your order, log in to your account and go to the “Order History” section, where you’ll find tracking details for your purchases. To update your account information, visit the “Account Settings” page and make any necessary changes to your details.
Got Any Question?
Speak to our friendly Customer Centre Team via phone, live chat, email or social media - whatever suits you best.